Solmio-kassa - Softpayllä lisääntyneitä hylkäyksiä osassa maksuista – Incident details

All systems operational

Show current status

Softpayllä lisääntyneitä hylkäyksiä osassa maksuista

ResolvedDegraded performance14 minutes

Affected

Acquirer Connections

Degraded performance from 10:29 AM to 10:43 AM

Nets Finland

Degraded performance from 10:29 AM to 10:43 AM

  • ResolvedUTC

    Transactions are back to normal. The elevated failure rate was caused by a stability issue at an external provider, which has now been resolved. Softpay's and Solmio's own platform operated normally throughout.

  • InvestigatingUTC

    We are currently investigating an issue with transaction processing which may result in failures for some customers. All Softpay services are working normally.

    All Solmio services are working normally.