Solmio-kassa - Nets / Softpay yhteydessä ongelmia – Incident details

All systems operational

Nets / Softpay yhteydessä ongelmia

Resolved
Degraded performance
Started 15 days agoLasted about 1 hour

Affected

Acquirer Connections

Degraded performance from 12:59 PM to 1:13 PM, Operational from 1:13 PM to 2:01 PM

Nets Finland

Degraded performance from 12:59 PM to 1:13 PM, Operational from 1:13 PM to 2:01 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Monitoring - Failure rate are declining and transactions are working again. We are monitoring closely and will update accordingly.

    Softpay systems are working as expected

  • Identified
    UTC
    Identified

    Identified - This issue has been identified as a problem with Nets card processing. All Softpay services are working normally.