Solmio-kassa - Notice history

Viva wallet experiencing partial outage

Payment Backend - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

App - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025
100% - uptime

Nets Finland - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Worldline - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Viva wallet - Partial outage

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 99.91%

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Jan 2025
Feb 2025
Mar 2025

Elavon - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Verifone SAIO Intercard - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

Viva.com payments failing
  • Update
    Update

    Works now with most of the devices.

    If problems still persist, please restart router and payment terminal

  • Investigating
    Investigating

    We are currently investigating this incident.

    possible fix might be restarting device/router network.

    Waiting more information from Viva

    Clearing DNS cache might fix the probrelm, you can try:

    Open Chrome.

    In the URL bar, type in chrome://net-internals/#dns:

    In the left pane, select DNS.

    In the right pane, tap the Clear host cache button.

    Mahdollinen korjaus laitteen/reitittimen uudelleenkäynnistys tai DNS-asetusten nollaus.

    Odotamme lisätietoa Vivalta

Feb 2025

No notices reported this month

Jan 2025

Nets Vega Mobile network connection problems with SIM-card
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Until the issue is resolved, Wi-Fi connection is possible to use.

Nets Finland settlements are delayed
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Yesterday's settlements have now been successfully sent to Nets Finland. They will be processed one day late from the usual.
    We apologise for the trouble this has caused.

  • Investigating
    Investigating

    Monday Jan 13th settlements for Nets Finland failed due to a network configuration issue. We are working on it.

Nets Authorization connection problems
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Incident status: Identified

    There were network connectivity problems at Nets Finland acquirer side. The connections were completely down between 8:44 (UTC+2) and 9:12.

  • Investigating
    Investigating

    Nets is currently investigating this incident.

Jan 2025 to Mar 2025

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