Solmio-kassa - Notice history

All systems operational

Payment Backend - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 99.98%

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Aug 2024
Sep 2024
Oct 2024

App - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

Nets Finland - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Worldline - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Viva wallet - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Elavon - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 99.98%

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Aug 2024
Sep 2024
Oct 2024

Verifone SAIO Intercard - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Acquirer Connections - Nets Finland
  • Resolved
    Resolved

    Issue is fixed and authorizations have returned to normal since 10:00 Finland time

  • Monitoring
    Monitoring

    Nets Finland acquiring connection problems

    Incident status: Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    Nets Finland acquiring connection problems

    Nets is currently investigating this issue.

Elavon cardpayment issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Elavon has confirmed that they are facing problems right now. Card payments doesn't go through and will give error code E02.

    Elavon is currently investigating this incident and this will be fixed as soon as possible.

Authorization failures are on the rise
  • Resolved
    Resolved

    We are monitoring more than business as usual amount of failing purchase transactions. Approximately 15% of the purchases are failing while most succeed. We are investigating.

Sep 2024

Authorizations failing due to no connection to issuer at acquirer side
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Transactions are no longer failing. There were problems during 13:03 to 13:22 EEST (Finnish time).

    We're monitoring for further problems and are still investigating the impact. We'll update once we have the details what was the impact.

  • Investigating
    Investigating

    We are currently investigating this incident.
    More information https://npaystatus.nexigroup.com/incidents/jv2xf8fx6f81

Aug 2024

No notices reported this month

Aug 2024 to Oct 2024

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